EVR, or Electronic Vehicle Registration, is a service provided by private companies on behalf of the State of Oregon. This program is designed to reduce errors, reduce paperwork, and provide a convenient one-stop-shopping experience. When customers visit an authorized dealership, they are able to complete all of their registration and title application processing in one place. They can also obtain a bank guarantee for their purchase under certification procedures.
The process is conducted in collaboration with a number of stakeholders including the customer contact, the GitLab CSM, and the account team. This review process ensures that the content meets the customer’s needs and that the talk track is properly structured. During this review, key participants confirm whether the EVR is ready for delivery.
The EBR is a strategic meeting that includes a discussion of the customer’s desired business outcomes and the steps taken to reach these outcomes. The document should include key information such as Q&A, success criteria, and metrics. It should also include an overview of the value of the EVR to the customer, the customer’s roadmap, and the customer’s objectives.
The Executive Business Review, or EBR, is a meeting between the GitLab CSM, a customer contact, and the account team. This meeting enables the CSM to collaborate with evr customer contacts and share customer insights. It is a part of the CSM’s regular business rhythm. This meeting enables the CSM to demonstrate the value of the EVR to the customer and align strategic next steps with the GitLab customer.
The GitLab CSM works closely with the customer contact and the account team to coordinate the EBR. During the EBR, the CSM explains the benefits of the EVR to the customer, demonstrates how it will help the customer, and provides the account team with an overview of the EVR. The CSM then follows up with a written summary of the EBR. The notes from the meeting should be organized and detailed. It is important to have the notes available at the final review of the EVR, as minor changes to the EVR should only be made at the final review.
The final review of the EBR should result in alignment between the GitLab and the customer on the next steps for the project. This is a great opportunity for the CSM to check in on progress and to make any last-minute adjustments. The GitLab leader may optionally attend the EBR. During the review, the GitLab presenters will discuss the plan for the EVR, the key areas of focus, and any other issues or opportunities. The GitLab presenters will then make any revisions based on feedback from the collective. The final review will help the CSM to ensure that the EVR is ready for delivery.
It is recommended that the CSM and the customer contact arrange an EBR date three months in advance of the target date. This will allow the CSM and the customer contact to discuss the EVR with key stakeholders, set the schedule, and plan for preparation.